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| ECAD Support
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ECAD, Inc. provides technical services that are vital for the products we offer. Our team of technical specialists is always prepared to assist our clients with the day-to-day challenges of using these complex programs. Several types of technical support are included at no additional cost when clients purchase our products.
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| Onsite Installation, Setup and Configuration |
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| Not only do we assist you in finding the software that best fits your needs, we also help with the steps afterwards - getting your new software installed on your machine(s), setting everything up correctly and making certain that you will be up and running as soon as possible. By ensuring an accurate install right away, there is no delaying your use of the new software which means immediate success for you and your company. |
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| Telephone and Web Based Technical Support |
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| We encourage our clients to give us a call or send an email when encountering technical difficulty. If there isn’t a technical specialist in one of our locations that is able to help, then we will call upon specialist in our other locations, so that there is no delay in getting your technical issued resolved. If you need more of a visual solution, we also regularly use web based technical support. Whatever is necessary to get your task complete – we are there to help every step of the way. |
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